Returns

Returns are accepted for store credit or exchange. Returns must be made within 14 days of shipping date and they must be pre-authorized by email prior to sending merchandise back, NO EXCEPTIONS.

Returned merchandise must be unused and in its original packaging.  Please note you are responsible for the cost of shipping merchandise back to us.

Once we have received your item we will process store credit/exchange within 2 business days. Store credit expires after 6 months.

All discounted merchandise and custom made merchandise are final sale- no returns, no exchanges or no store credit given. Check the size and item description prior to purchasing.

Please email with any questions regarding our shipping, return and payment policies at info@thepicnicday.com